Customer service
We are available when you need us. No matter where.

A worldwide active service team supports our customers in preventive maintenance as well as repairs. The remote diagnostic modules supplied as standard allow a quick help with questions in the field of electrical systems.


We are always available under the central number +49 (0) 7392 962 208 and you will be connected as quickly as possible to the right contact person.


This concerns all customer service issues as follows:

  • Machine downtime
  • Complaints
  • Inquiries for spare parts and assemblies
  • Technical questions


When calling under this number you will be connected by an electronic option directly to the appropriate contact person from Licon.


In the case of machine downtime, you will receive an informational e-mail with the data from the responsible service manager shortly after your call.


Detailed information can be found here:


Contact Germany


Licon mt GmbH & Co. KG

Mail address:
Postfach 1302
D-88463 Laupheim


Visiting address:
Im Rißtal 1
D-88471 Laupheim


Telefon: 0049.7392.962-0
Fax: 0049.7392.962-257

Contact USA


Licon mt L.P.

2135 Bishop Circle Drive East,
Unit 1
Dexter, MI 48130


Telefon: 001.734.426.2240



Contact China


Licon mt Beijing Representative Office

Room 1208 B Zone, No. 122 Botai International Building
Nanhu Dongyuan Wangjing, Chaoyang District
Beijing, P.R. China
Zip Code: 100102


Telefon: 0086.10.6494-2043
Fax: 0086.10.8472-6753